Shipping Policy

Welcome to Siliphonics — your destination for premium Air Conditioning Appliances, Kitchen Appliances, and Ceiling Lights. We’re excited to bring our products to customers around the world!
Our goal is to make sure every order arrives safely, promptly, and in perfect condition, no matter where you are located.

🚚 Processing Time

Once your order is placed, our team immediately begins preparing it for shipment.

  • Order Processing: 1–3 business days
    During this time, we carefully inspect, package, and hand off your order to our trusted shipping partners.

Please note that processing time does not include weekends or public holidays. Orders placed during high-demand periods may experience slight delays, but we always work hard to ship your items as quickly as possible.

📦 Estimated Delivery Times

We ship worldwide using reliable courier partners. Below are our estimated delivery windows:

  • United States & Canada: 7–12 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Rest of the World: 10–20 business days

These delivery times are estimates and may vary depending on destination, customs clearance, and carrier efficiency. If you experience a longer delivery time, please rest assured your order is on its way and we’ll be happy to assist with tracking updates.

✈️ Shipping Methods

All orders are shipped via reputable international carriers to ensure your package arrives safely. Depending on your location, tracking information will be provided as soon as your order ships, so you can monitor your package’s journey in real time.

We use a mix of standard international shipping and express options where available. Express upgrades may be possible upon request before checkout — just contact us for details.

🌐 Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes once they reach your destination country. These charges are determined by local customs authorities and are the responsibility of the customer.
Siliphonics has no control over these additional costs, but we do our best to help minimize them by using accurate and transparent product descriptions.

💡 Delays & Tracking Support

Shipping times are estimated and not guaranteed. Unexpected delays can occasionally occur due to:

  • Customs inspections or clearance delays

  • Weather or natural events

  • Peak shopping seasons

  • International shipping restrictions

If your order seems delayed, don’t worry — we’re here to help. Simply contact us at siliphonics5@gmail.com, and our support team will promptly assist you with tracking or order updates.

🏠 Order Accuracy & Delivery Issues

To ensure your package arrives without issues, please double-check your shipping address during checkout.
If an incorrect address is provided, Siliphonics cannot be held responsible for misdelivered packages.

If your order arrives damaged or incomplete, please contact us within 7 days of delivery with photos and your order details. We’ll work quickly to resolve the issue.

💬 Questions or Assistance

Our team is always ready to assist you with any shipping inquiries or concerns.
Reach out anytime at 📧 siliphonics5@gmail.com — we’re happy to help ensure your shopping experience with Siliphonics is smooth and satisfying.

Siliphonics – Smart Living, Simplified.
Delivering comfort, convenience, and innovation to homes worldwide.